Reliable people. Better support. More time for your business.
We handle the day-to-day so property managers and landlords can focus on growing their portfolio — not drowning in admin.
Trusted by property managers across the US, UK, and Australia
What your VA handles for you
From tenant communications to owner reports — we take the tasks off your plate so nothing slips through the cracks.
Tenant Communications
Prompt, professional responses to tenant enquiries, maintenance requests, and lease questions — keeping tenants happy and your inbox clear.
Maintenance Coordination
Logging, tracking, and following up on maintenance jobs with tradespeople and tenants so nothing gets forgotten.
Lease Administration
Preparing lease renewals, move-in/move-out paperwork, and keeping your records accurate and up to date.
Owner Reporting
Compiling and sending regular owner statements and updates so your clients always feel informed and valued.
Inbox Management
Triaging your email, flagging urgent items, and handling routine correspondence so you start every day with clarity.
Listing Support
Writing and publishing rental listings, coordinating viewings, and managing enquiries to keep vacancies filled faster.
A team that feels like your own
ALT Virtual Assistance is built on one belief: that the right person, given the right support, can transform how a property business runs. Our VAs are based in the Philippines, trained specifically in property management workflows, and committed to long-term relationships — not revolving-door outsourcing.
Meet the team
Simple, transparent pricing
No lock-in contracts. No hidden fees. Just reliable support that scales with your portfolio.
Starter
Perfect for landlords or small portfolios getting started with VA support.
- Up to 20 hours of VA support
- Tenant communications
- Inbox management
- Weekly check-in call
- Email support
Growth
For growing property managers who need consistent, reliable daily support.
- Up to 40 hours of VA support
- All Starter features
- Maintenance coordination
- Lease administration
- Owner reporting
- Priority response time
Full Support
A fully dedicated VA for high-volume portfolios that need end-to-end support.
- Full-time dedicated VA (160 hrs)
- All Growth features
- Listing support
- Custom reporting
- Onboarding & process setup
- Dedicated account manager
What property managers say
"Having an ALT VA handle our tenant communications has been a game-changer. Response times are faster and our tenants are happier than ever."
"I was skeptical at first, but within two weeks my inbox was under control and I had my evenings back. Worth every cent."
"The team is professional, proactive, and genuinely cares about doing a good job. It feels like having a real colleague, not an outsourced service."
Ready to get your time back?
Tell us about your portfolio and we'll match you with the right VA. No pressure, no commitment — just a friendly conversation.
Usually responds within 1 business day